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Restaurant Server

Location: Riverport
Salary: $17.85 per hour plus tip pool
Contract Type: Part Time

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About the role

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further!

The What...

As a Restaurant Server, you'll play a key role in creating a memorable guest experience. While this is a dynamic role and may involve supporting other areas when needed, we're especially interested if you have a passion for hospitality, customer service, and making people feel welcome. If you thrive in a fast-paced environment and love connecting with guests, we’d love to hear from you!

Greet all guests with a smile
Provide friendly and exceptional guest service at all time
Be aware of all promotions, specials and current pricing
Make drinks according to our recipes and specifications
Provide food and drinks for guests and servers in a timely and efficient manner
Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner
Inform guests about current menu and bowling specials and practice suggestive upselling to elevate the dining experience
Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold
Maintains security of all bar supplies and inventory
Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests; keep manager or shift leader promptly and fully informed of all problems
Ensure work areas remain clean, organized and presentable; Exceed all Splitsville’s cleanliness standards
Adhere to all company policies and procedures including all health and safety policies and procedures
Maintain record of daily operations as required with communication book, daily bar counts, and checklists
Other duties as required
To be successful you will have:
- Serving it Right Certificate
- A passion for guest service
- Love to bowl
- Friendly, energetic, positive attitude
- Excellent communication and interpersonal skills
- Be a team player
- The ability to multitask; stays calm under pressure.
- Flexible schedule (available days, nights, weekends, holidays)
The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

If you think you have what it takes and would enjoy working in a fun, friendly, fast-paced environment - we would like to hear from you! Apply today!

Plan your commute

Structure & Progression

Team Member

Our Team Members are always at the centre of each customer’s journey. From welcoming customers at reception to getting the parties started on the lanes, our Team Member bring the smiles and enthusiasm to keep every experience running smoothly for everyone who enters our doors. If you love making people’s days and are full of infectious energy, these roles could be perfect for you.

Assistant Manager

As an Assistant Manager with us, you’ll be the support system within our fast-paced, dynamic world. With varied responsibilities ranging from coaching and mentoring to running front-of-house and supporting back-of-house. No day is the same and you will always have opportunities to train and progress. All while ensuring your centre is a safe and fun environment for our customers.

Deputy Manager

As a Deputy Manager, you’ll work closely with the Centre Manager to deliver financial targets and service standards. Across the bar, diner, and amusements, you’ll inspire the team to provide outstanding service for our customers and empower them to perform at the best of their ability. If you love being hands-on in an exciting environment where you can progress, this role could be perfect for you.

General Manager

If you enjoy leading a great team of people with the freedom to make a real impact, our General Manager roles offer just that. Driving the financial and commercial performance of one of our busy centres, you’ll share in our success as you coach, motivate, and inspire your team to deliver outstanding service that keeps our customers coming back for more.

Regional Manager

Our Regional Managers provide outstanding leadership and operational support to Centre Managers and their teams. You will be the primary contact for your centres as a Regional Manager, assessing and responding to the support needs of our team of over 300 enthusiastic Team Members. Through coaching and development plans, you’ll ensure Managers have the knowledge and confidence to develop, whilst constantly progressing yourself.

The Application Process

Send us your Application

Apply with your full CV and complete our online questionnaire for your application to be reviewed by our team.
Join us for a First Interview or Group Event

If successful, you’ll be invited to either an interview or group event depending on the role you’re applying for. Here, we’ll find out more about you and your key skills.
Your Centre Visit

After stage two, you’ll have the chance to shadow a member of our team in a centre visit and get a true sense of what it’s like to work with us.
Receive an Offer and Contract

If we like what we see, you’ll have an offer and contract from us soon after your trial shift. The rest is up to you to accept the offer, start your induction, and eventually join our team.