Events & Partnership Manager

About the role

Are you a driven, creative professional with a passion for events, partnerships, and hitting ambitious targets?

Do you thrive in fast-paced environments where no two days are the same—and love seeing your ideas come to life in real time?

We're looking for someone ready to take ownership of event strategy, build powerful local partnerships, and lead high-impact experiences that boost revenue, engagement, and footfall. If you're eager to grow your career with a company that invests in your development and values innovation, collaboration, and hands-on leadership—this could be the perfect fit.

The What...

Being an Events & Partnership Manager at Splitsville, you will...

• Commercial Ownership: Own the performance of event-driven revenue streams and partnerships, aligning outcomes with site-level business goals and KPIs.
• Package Creation & Innovation: Design compelling, on-brand event packages that resonate with our target audience—especially during key holidays and high-traffic seasons—to boost engagement and footfall.
• Strategic Event Calendar Planning: Develop an annual events calendar aligned with major trading periods to maximize incremental revenue opportunities and drive customer visits.
• Social Media Strategy: Lead the creation and execution of content strategies and posts to amplify event promotion and audience engagement.
• Partnership Development: Build and nurture relationships with local businesses, sports teams, schools, and community organizations to drive awareness and large-scale event bookings.
• Business Development: Seek out and convert new opportunities by attending Chamber of Commerce events, job fairs, and other networking forums.
• Event Execution: Plan and oversee the execution of high-quality events that reflect Stoked brand and exceed guest expectations.
• Cross-Functional Collaboration: Work with kitchen, bar, and operations teams to ensure seamless event delivery, including timely procurement of supplies.
• On-the-Ground Leadership: Be actively involved in event setup, execution, and teardown to ensure flawless execution.
• Client & Stakeholder Management: Serve as the main point of contact for major events, providing clear communication and exceptional service.
• Team Development: Support and guide the Event Sales Support Coordinator to maintain an inclusive, high-performing event team.
• Internal Alignment: Co-host weekly managers' meetings to align departments and share insights. Lead Management: Follow up with event leads and inquiries to convert interest into confirmed bookings
• Restaurant Presentation & Atmosphere: Take ownership, alongside the Restaurant Assistant Manager for the restaurant’s visual appeal, ensuring high standards of cleanliness, ambiance, and overall presentation to create a welcoming and polished environment.

To be successful you will have:

• Demonstrated experience in event management, marketing, or business development
• Strong commercial acumen with a results-oriented mindset
• Excellent communication, interpersonal, and relationship-building skills
• Self-starter with the ability to manage multiple priorities and stakeholders
• Highly organized with exceptional time and project management skills
• Flexible availability based on business needs, including evenings and weekends
• Creative thinker with a passion for delivering impactful, market-leading experiences
• Demonstrated success in driving exceptional guest experiences by proactively anticipating needs, tailoring personalized interactions, and continuously refining service standards to consistently exceeds expectations.

The Who...

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.